We provided NHS staff and researchers feedback on our work on personalised breast cancer medicine. By refering to current and future publications, we divided our findings based on changes in practices in the last 5 years, the coordination of care and research activities, impacts of COVID-19, and the exploratory involvement of patients and staff in a participatory poetry residency and science cafe series. We would like to thank everyone who attended this feedback session for their participation and, more generally, for hosting our research in the service as part of the ‘People Like You’ project.